Privacy Policy

1. Introduction

DSaaS ("we", "our", or "us") operates dsaas.xyz and provides Linux infrastructure, backup solutions, automation services, and related IT consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Fill out contact forms on our website
• Request quotes or information about our services
• Enter into service agreements with us
• Communicate with us via email or other channels

This may include: name, email, phone, company details, business type, budget, project requirements.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect: browser type, IP address, pages visited, device information.

2.3 Service-Related Information

When providing infrastructure services: technical specs, server logs, backup metadata, performance metrics.

3. How We Use Your Information

• Service Delivery: To provide, maintain, and improve our infrastructure and IT services
• Communication: To respond to inquiries and provide technical support
• Business Operations: To process payments and maintain records
• Security: To detect and prevent security incidents
• Legal Compliance: To comply with applicable laws

4. Data Sharing

We do not sell your personal information. We may share information with:

4.1 Service Providers

Email services (EmailJS, Zoho), cloud infrastructure providers, payment processors - contractually obligated to protect your data.

4.2 Legal Requirements

When required by law, court order, or to protect our rights and prevent fraud.

5. Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Access controls and authentication
• Regular security audits
• Secure backup procedures

6. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, and maintain business records. When no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Data Portability: Request transfer to another provider
• Objection: Object to certain processing

To exercise these rights, contact us at contact@dsaas.xyz.

8. International Transfers

We are based in Australasia and serve clients globally. Information may be transferred and processed internationally with appropriate safeguards.

9. Cookies

We use minimal tracking. No advertising cookies or third-party tracking pixels. Any cookies used are essential for functionality.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this policy periodically. The "Last Updated" date indicates when it was last revised. Continued use after changes constitutes acceptance.

12. Contact Us

We will respond within 30 days.

13. Regional Privacy Rights

Australian Privacy Principles (APP)

For Australian users, we comply with the Privacy Act 1988.

GDPR (European Economic Area)

For EEA users, we comply with GDPR. You have the right to lodge complaints with a supervisory authority.

CCPA (California)

For California residents, we comply with CCPA. We do not sell personal information.